Frequently asked questions:
· Are you accepting new patients?
Yes, we are currently accepting new patients.
· How does your fee structure work?
Our fees for routine services such as regular checkups, radiographs, and cleanings are in line with any other dental office.
Specialized services may have higher than average fees because of the technology, training and expertise required in performing them. We will not compromise on the quality of service we provide and we invest a lot in our training and in our clinic.
· Do you work with insurance?
Yes, we are more than happy to work with your insurer.
Please note that insurance plans vary greatly and may not cover all necessary procedures. If you are concerned about which procedures are covered, we can help fill out any associated paperwork or send an estimate on your behalf.
We cannot accept payment directly from the insurance company (a.k.a. assignment of benefits), but we provide electronic submission to your insurer and your cheque is usually in your hands in as little as three days.
· Do you use mercury (amalgam) fillings?
We use white composite fillings 99%+ of the time since we prefer bonded restorations. In the rare case that a white filling can't be placed, we may advise an amalgam filling or an alternative restoration. Amalgam fillings are not toxic and are endorsed by the Canadian Dental Association. Only very minute, trace amounts of organic mercury are released from biting a tooth with an amalgam and this amount is insignificant compared to the mercury levels from eating certain fish.
· Why do wisdom teeth have to be removed?
When wisdom teeth are impacted they can be associated with recurrent infection, pain, and swelling, and can also cause decay and bone loss in adjacent teeth.
We recommend having wisdom teeth removed in the late teenage years since teeth are less likely to be fully formed and the bone is less dense. Younger patients experience more simple removal, fewer complications and heal more quickly. Risks with wisdom teeth removal can be much greater in patients over 35 years of age.
